Terms & Conditions

NOTE : - The company is not responsible for asking for return of any item, the customer has to send the return himself and make the payment himself.

Because our item price and shipping charge is much lower than others
Customer can send it through whichever courier service charges the lowest price

Return & Replacement Policy

1. No "Testing" or R&D

Parts are sold for replacement purposes only. We do not provide parts for R&D (Research & Development) or testing.

  • Replacement Only: If a part is defective or arrives damaged, we will provide a replacement for that specific part only in any condtions.

2. Incorrect Orders & Refunds

If you accidentally ordered the wrong item, a full refund will not be issued. The following deductions will apply:

  • Deductions: 18% GST and Shipping Charges will be deducted from your total amount.

  • Process: The remaining balance will only be refunded once we receive the incorrect part back at our facility.

3. Damaged Returns

Please handle returns with care. If the returned item reaches us in damaged condition, no refund or credit will be provided.

💡 Important Notes for Customers:

  • Check Compatibility: Always double-check part numbers or specifications before placing an order to avoid the 18% GST/Shipping penalty.

  • Safe Packaging: When returning a wrong item, ensure it is packed securely. If it breaks during transit back to us, we cannot process your refund.

  • Inspection: We recommend filming an unboxing video when you receive your package to serve as proof in case of transit damage.

Warranty - 30 Days Replacement Warranty From Billing Date :- All Types -

Working Original - Refurbished Original - Pulled Original Parts Like - Fuser Assembly, Formatter Card, Power Supply, High Voltage Power Supply, Sensor, CCD / CIS, ADF, Laser Scanner, Engine Control, Control Panel, Main Motor, Motor, Carriage, Paper Cutter, Tractor, Chip Connector

No Warranty / Non Refundable / Non Returnable :- All Type

Lower Roller, Teflon / Fuser Sleeve, Heat Roller / Upper Roller, Fuser Bush, Grease, USB Cable, USB Connector, Power Cable, Timing Belt, PF Belt, Switch, Gears, Encoder, Decoder, Paper Pickup Roller, Spring, Hinge, Pully Gear, Sticker, Switch, Exit Assembly, Flatbed Base, ADF.

All Types Plastic Item - Tray, Top Cover, Side Cover, Front Cover, Back Cover, Waste Pad, Maintenance Box. 

All Types Cable - Head Cable, CCD Cable, Panel Cable, Sensor Cable.

All Types - Any New Original Parts - Print Head, Formatter Card, Power Supply, CCD / CIS, Engine Control, Laser Scanner, Ink Pump, Control Panel, Encoder, Decoder, Sensor, Ink Adapter, Gears, ASF, Paper Pickup Roller, Duplex Unit, Duplex Tray, Paper Tray, Ink Pump Assy., Any Motor, High Voltage Power Supply, Carriage, Paper Cutter, Tractor, Ink Pipe, Chip Connector 

All Types - Any Cartridges or Cartridge Spare - Powder, Magnet Roller, Wiper Blade, Doctor Blade, Developer Roller, Chip, Cartridge, Drum, Drum Unit. 

Refurbished Printer And Scanner Only Parts Warranty, Complete Printer And Scanner Non Returnable and Non Refundable.

Refund – Refund Applicable Only For This Item (Any Types - Working Original - Refurbished Original

- Pulled Original Parts Like - Fuser Assembly, Formatter Card, Power Supply, Sensor, CCD / CIS, Laser Scanner, Engine Control, Control Panel.) In Case Item Out of Stock

Shipping and Delivery
1. All Metro City Parcel Average Delivery Time 3-4 Days.
2. North Zone Parcel Average Delivery Time 3-4 Days.
3. South Zone Parcel Delivery Time 4-5 Days.
4. Rest of India Parcel Delivery Time 5-7 Days.
5. North East Parcel Delivery Time 7-10 Days.
6.Parcel can be Delayed by 5-7 Days, due to Government / State Rule Restrictions / on Gazetted Holidays.
7. If the customer does not get the parcel within the above mentioned delivery time, then customer need to inform on WhatsApp or through voice call.
8. Any courier/ Logistics company is not responsible for delivering parcel after 5-7 days.
Note:- Some Time Courier / Logistics Partner status shows parcel is Delivered, But Costumer does Not Receive the Parcel. In This Case Customer Need To Inform on Our E-Mail and WhatsApp Number both. In case our email storage is full or we not replay within 24-48 hours, Then it is mandatory to inform on WhatsApp or through voice call. After cross verification with the courier company, we will deliver your parcel again or initiate refund. This process will take 15-30 days. We will be able to resolve your any of the above query only if you inform us on WhatsApp or voice call.